At Kingsford Lawyers we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and manage your personal information.

Our Commitment to Privacy

Kingsford Lawyers recognises the importance of safeguarding personal information and handling it responsibly. This policy outlines how we collect and manage your information when you visit our website, engage our legal services, or otherwise interact with us.

Information We Collect

We may collect personal information that is reasonably necessary for our business functions and activities. This may include:

• Name, address, phone number, and email address
• Date of birth and identification details
• Employment and professional information
• Financial and billing information
• Sensitive information relevant to legal matters, such as health or criminal history, only with your consent or as required by law
• Website usage data and online identifiers (e.g. IP address, browser type)

How We Collect Information

Your personal information may be collected in a variety of ways, including:

• Directly from you, when you communicate with us by phone, email, or in person
• Through our website contact forms or newsletter sign-ups
• When you engage us for legal services
• From third parties such as government bodies, courts, service providers, or publicly available sources

Use of Personal Information

We use your personal information to:

• Provide legal advice and services
• Communicate with you about your matter or general enquiries
• Issue invoices and manage accounts
• Comply with legal obligations
• Improve our services and website functionality

We will only use your personal information for the purposes for which it was collected, or as otherwise permitted by law.

Disclosure of Information

Kingsford Lawyers may disclose your personal information to:

• Courts, tribunals, and regulatory authorities
• External service providers (e.g. IT support, data storage, accounting)
• Legal representatives, consultants or barristers assisting with your matter
• Other third parties where disclosure is required or authorised by law

We take reasonable steps to ensure that third parties handle your personal information in accordance with this policy.

Data Storage and Security

We store personal information in both electronic and physical formats. We take reasonable precautions to safeguard your data from misuse, interference, loss, unauthorised access, modification or disclosure. This includes the use of secure servers, password protection, encryption, and access controls.

If we no longer require your information for legal or business purposes, we will take reasonable steps to destroy or de-identify it.

Website and Cookies

When you visit our website, we may use cookies and similar technologies to collect data about your visit, such as your IP address, browser type, pages viewed, and time spent. This helps us improve website performance and user experience.

You can configure your browser to reject cookies; however, this may limit website functionality.

Access and Correction

You have the right to access and correct personal information we hold about you. If you believe your information is inaccurate, out-of-date, or incomplete, please contact us and we will take reasonable steps to correct it.

To request access or correction, contact us at:

Kingsford Lawyers Pty Ltd
55 Hudsons Road,Spotswood, Vic, 3015
Email: Admin@kingsfordlawyers.com.au
Phone: 1300 244 342

Complaints

If you believe we have breached your privacy rights or mishandled your personal information, please contact us using the details above. We take complaints seriously and will respond promptly to resolve the issue.

Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: (07) 5502 3529

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal obligations or business practices. The current version will always be available on our website.